Synchronizing Payment from Shopify to Acumatica, I got this:
“The payment could not be imported because the SO064037 sales order has been fully invoiced. Create the payment manually on the Payments and Applications (AR302000) form and apply it to the invoice.”
Yes I agree, we receive this order 2 days ago, and we shipped it and invoiced. customer paid it today.
Why Acumatica cannot create Payment? What setting I have to check?
Answer
Shopify to Acumatica 2
Best answer by smarenich
Hi
Due to the number of questions, expert are usually focusing on the areas of their expertise. I would recommend you to ask Retail-Commerce related questions on the corresponding forum - https://community.acumatica.com/retail-commerce-113. This way you increase your chances to get faster reply.
Related to your question. This was by design in the Acumatica version 2022r2 and below. Because, when an order is invoiced, payment has to be linked to invoice, not to order. As a workaround, I would recommend to sync orders and payments together, then payment will be linked to order in full and after invoicing will be transferred to invoice.
We have fixed this problem in 2023r1 version that was release today. Hopefully after an upgrade you will see an improvement.
Hi
+3Hi
Due to the number of questions, expert are usually focusing on the areas of their expertise. I would recommend you to ask Retail-Commerce related questions on the corresponding forum - https://community.acumatica.com/retail-commerce-113. This way you increase your chances to get faster reply.
Related to your question. This was by design in the Acumatica version 2022r2 and below. Because, when an order is invoiced, payment has to be linked to invoice, not to order. As a workaround, I would recommend to sync orders and payments together, then payment will be linked to order in full and after invoicing will be transferred to invoice.
We have fixed this problem in 2023r1 version that was release today. Hopefully after an upgrade you will see an improvement.
Per
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.