Skip to main content
Question

Shopify Integration Setup (Acumatica 2025 R1/R2) – Missing/Outdated Documentation Steps

  • March 31, 2026
  • 3 replies
  • 24 views
J
Varsity I
Forum|alt.badge.img

I am currently working on setting up the Shopify integration with Acumatica (2025 R1 Commerce / Shopify Connector).

I am facing an issue with the Shopify configuration steps mentioned in the documentation. The documentation refers to steps that no longer match the current Shopify UI (e.g., private apps vs custom apps).

Specifically:

  • I am unable to find the exact Shopify settings referenced in the documentation
  • The steps for creating API credentials seem outdated
  • There is no clear step-by-step guide for Shopify Dev (Custom App) setup aligned with Acumatica 2025 R1

Could someone please provide:

  1. Updated step-by-step instructions for Shopify (Custom App / Admin API setup)
  2. Required API scopes for Acumatica integration
  3. Any updated documentation or internal guide for 2025 R1 Commerce (Shopify connector)

Any screenshots or clarification would be greatly appreciated.

    3 replies

    Yuri Karpenko
    Captain II
    Forum|alt.badge.img+7

    ​@jvarughese23 , is there a reason you need to go with the custom app vs. installing Acumatica ERP app from the Shopify’s marketplace?

    https://apps.shopify.com/acumatica-cloud-erp

    Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
      J
      Varsity I
      Forum|alt.badge.img
      • jvarughese23
      • Author
      • Varsity I
      • March 31, 2026

      ​@Yuri Karpenko 

      Thank you for your response.

      The reason I am currently exploring the Custom App setup is to create a controlled test environment and follow the configuration steps outlined in the documentation for validation and learning purposes.

      At this stage, my goal is to:

      • Understand the end-to-end integration flow
      • Validate API connectivity and scopes
      • Perform initial testing before moving to a production-ready setup

      That said, I’m open to using the Acumatica ERP App from the Shopify marketplace if that is the recommended and supported approach for Acumatica 2025 R1.

      Could you please confirm:

      • Whether the Acumatica ERP App fully supports sandbox/testing scenarios
      • If using the app is preferred over Custom Apps for new implementations
      • And if there is any updated guidance specifically for testing setups

      Appreciate your guidance on the recommended approach.

        Yuri Karpenko
        Captain II
        Forum|alt.badge.img+7

        ​@jvarughese23 , thanks for your reply and here’re my answers to your questions.

        1. Yes, sandbox / testing can be done through the app - no problems there. Moreover, you can have your Shopify store connected to multiple different Acumatica instances (one being a 2025R1 sandbox, for example)
        2. Yes, Acumatica app is the preferred way of integration. It provides all the necessary scopes.
        3. I don’t have one. I just set up the integration and mimic the real world scenarios pertaining to this specific merchant.

        The custom app route is more involved these days. It requires you to create an app using Dev Dashboard, which will only have an access key and secret. Then you need to make a specific API call to get the access token, and then re-issue since it expires. This route is used by agencies like ours when custom integration is configured (not through the Acumatica native Shopify connector).

        Hope this helps.

        Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
          Terms & ConditionsCookie settingsAccessibility statement
          About Acumatica ERP system
          Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
          © 2008 — 2024  Acumatica, Inc. All rights reserved