I am currently working on setting up the Shopify integration with Acumatica (2025 R1 Commerce / Shopify Connector).
I am facing an issue with the Shopify configuration steps mentioned in the documentation. The documentation refers to steps that no longer match the current Shopify UI (e.g., private apps vs custom apps).
Specifically:
I am unable to find the exact Shopify settings referenced in the documentation
The steps for creating API credentials seem outdated
There is no clear step-by-step guide for Shopify Dev (Custom App) setup aligned with Acumatica 2025 R1
Could someone please provide:
Updated step-by-step instructions for Shopify (Custom App / Admin API setup)
Required API scopes for Acumatica integration
Any updated documentation or internal guide for 2025 R1 Commerce (Shopify connector)
Any screenshots or clarification would be greatly appreciated.
Best answer by Yuri Karpenko
@jvarughese23 , thanks for your reply and here’re my answers to your questions.
Yes, sandbox / testing can be done through the app - no problems there. Moreover, you can have your Shopify store connected to multiple different Acumatica instances (one being a 2025R1 sandbox, for example)
Yes, Acumatica app is the preferred way of integration. It provides all the necessary scopes.
I don’t have one. I just set up the integration and mimic the real world scenarios pertaining to this specific merchant.
The custom app route is more involved these days. It requires you to create an app using Dev Dashboard, which will only have an access key and secret. Then you need to make a specific API call to get the access token, and then re-issue since it expires. This route is used by agencies like ours when custom integration is configured (not through the Acumatica native Shopify connector).
The reason I am currently exploring the Custom App setup is to create a controlled test environment and follow the configuration steps outlined in the documentation for validation and learning purposes.
At this stage, my goal is to:
Understand the end-to-end integration flow
Validate API connectivity and scopes
Perform initial testing before moving to a production-ready setup
That said, I’m open to using the Acumatica ERP App from the Shopify marketplace if that is the recommended and supported approach for Acumatica 2025 R1.
Could you please confirm:
Whether the Acumatica ERP App fully supports sandbox/testing scenarios
If using the app is preferred over Custom Apps for new implementations
And if there is any updated guidance specifically for testing setups
Appreciate your guidance on the recommended approach.
@jvarughese23 , thanks for your reply and here’re my answers to your questions.
Yes, sandbox / testing can be done through the app - no problems there. Moreover, you can have your Shopify store connected to multiple different Acumatica instances (one being a 2025R1 sandbox, for example)
Yes, Acumatica app is the preferred way of integration. It provides all the necessary scopes.
I don’t have one. I just set up the integration and mimic the real world scenarios pertaining to this specific merchant.
The custom app route is more involved these days. It requires you to create an app using Dev Dashboard, which will only have an access key and secret. Then you need to make a specific API call to get the access token, and then re-issue since it expires. This route is used by agencies like ours when custom integration is configured (not through the Acumatica native Shopify connector).