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Processing error when in-store pickup is synced from Shopify to Acumatica

  • August 14, 2025
  • 4 replies
  • 55 views

mindweb
Jr Varsity II
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i am getting error when i process sales order with in-store pickup option. I have Laval already mapped to my Ship Via. Each time I process the order, it creates a new field as pointed with a red arrow. Can you help me fix this? Thank you!

 

Best answer by mindweb

Thank you Yuri. I was not using any other shipping app. 

I remapped the newly created record (and also left the Store Shipping Zone blank) as suggested by kkeating24. It worked. In my other store, the Store Shipping Zone is Pickup, it works there, but not in this second store.

Have a great day all.

4 replies

kkeating24
Varsity III
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  • Varsity III
  • August 14, 2025

In my test environment i enabled “Pick Up” from the store settings under 

 

Then I imported an order and I got the same mapping error: 

 

So i simply just mapped the record that came in from the connector with the appropriate ship via: 

 

notice that I left the Store Shipping zone Blank and the name of the store shipping method is the site name from Shopify. 

The order imports perfectly after that; 

 


mindweb
Jr Varsity II
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  • Author
  • Jr Varsity II
  • August 14, 2025

Thank you for the detailed reply! I have three Shopify stores connected to Acumatica. My colleague did exactly same as you mentioned, and everything has been working fine for the past month. However, with the second store, even after I complete the mapping, each sync creates a new record (as shown in the screenshot). I’m not sure what I’m missing.


Yuri Karpenko
Captain II
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@mindweb , if you say every single order creates a new mapping, then I will bet there is a shipping app that changes the shipping method for each order (adds a date, price, whatever). If it’s just those two - no zone + Laval and Pickup + Laval, then just map both of those - probably a setting changed in the Shopify store.


mindweb
Jr Varsity II
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  • Author
  • Jr Varsity II
  • Answer
  • August 14, 2025

Thank you Yuri. I was not using any other shipping app. 

I remapped the newly created record (and also left the Store Shipping Zone blank) as suggested by kkeating24. It worked. In my other store, the Store Shipping Zone is Pickup, it works there, but not in this second store.

Have a great day all.