Hello everyone,
Customer-based discount codes work for the customer, and a discount percentage rate remains in place even if the order volume changes:
The problem is manual discounts -> if you change the percentage, it is linked to the amount and not to the discount rate -> if you add or remove items with manual discounts in Sales Orders, the discount rate also changes, even though it should remain the same: The discount rate should be fixed and not flexible and dependent on the amount.
The customer works a lot with manual and flexible discounts, but wants to prevent the discount percentage rate from changing when the order is adjusted. We have not found a solution here for how to set spontaneous discounts. Do you have a solution?
Example:
SO and the product costs are 12,00 per unit. I add an manual Discount of 10%:
I change the Unit Price from 12,00 to 20,00. Now the Discount % changes automatically and thats what i dont want (same effect applies when items are added or removed and the SO amount changes):
Is there a solution to set the manual discount not-flexible?
