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Can't resynch deleted image in Shopify

  • July 2, 2025
  • 1 reply
  • 31 views
C
Freshman II
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After pushing images from acumatica to Shopify, I deleted the image in shopify to test a re-sync. It failed to push out the image and gives me the following. 

 

 

After that I can’t get the images to resynch correctly even with a full prepare and process. It there a way correct this?

 

also how are others managing multiple images with matrix items and variants? 

Best answer by riglesias

Hello ​@chese79 

Can you try to delete the record under Sync History screen and then prepare the entity again?

 

 

1 reply

riglesias
Acumatica Employee
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  • riglesias
  • Acumatica Employee
  • Answer
  • July 2, 2025

Hello ​@chese79 

Can you try to delete the record under Sync History screen and then prepare the entity again?

 

 

Rodrigo ~ A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
Yuri Karpenko
Chris Hackett
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