I’m working in a Trial Version of Acumatica. I’m working with Generic Inquiry, the SO-SalesOrder inquiry. When I press the VIEW INQUIRY button the Sales Orders screen appears with no data. Then this message at the top of the screen:
I am logged on as Admin.
This happens with other Generic Inquiry’s. What rights are absent?
Thanks,
Tom
Best answer by nhatnghetinh
Hi
I imported the XML file of this GI and it works fine when I click "VIEW INQUIRY". I tested it on 2 versions 2024R1 & 2023R1
Please check again about Access Rights and check if you can access Sales Orders screen?
Best Regards,
NNT
+14Hi
This error may be due to lack of User rights.
Please check your User's Access Rights and try using Admin User to see if this error message is displayed.
Best Regards,
NNT
+16Hi
Do you have any customisation published in the Acumatica?
Please refer below articles
+20Hi
Thanks for the replies.
I’m logged in as Admin when the error message appears.
There are no customizations. This is a fresh Acumatica installation intended for testing.
Tom
+14Hi
Please attach the XML file of this Generic Inquiry.
Best Regards,
NNT
+14Hi
I imported the XML file of this GI and it works fine when I click "VIEW INQUIRY". I tested it on 2 versions 2024R1 & 2023R1
Please check again about Access Rights and check if you can access Sales Orders screen?
Best Regards,
NNT
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