I recently upgraded my work PC and downloaded Report Designer first thing after receiving it- we are utilizing SaaS, not a local instance. Every since getting the new laptop, I cannot open reports from Server in Report Designer, despite using the exact credentials that I used before. I am truly at a loss and cannot figure out what is wrong. Any help would be appreciated!
I am getting the following error: “Authentication failed. The user with the given login and password was not found in the system.”
For URL, I still use https://xxx.acumatica.com
For Username I use login@Tenant Name
Password is simply the password.
I have even attempted to create a new user, with Report Designer as the only User Role granted, and it still gives me the same error.