I’m trying to get a contact email from a Sales Order to a email, however, this is bringing in the Contact ID and not the email. I’ve tried to get the email in the box, but only the ID is able to add an attribute. IS there a way to convert the ID into a Email.
Best answer by bwhite49
+4
The contacts should be easily accessible for the template:
Yes, it is a user defined Field. We want to get the email (green box) but the system returns the Contact ID (red box). We’re bringing in Contact Information and to get the option for emails.
+4
+10You can change the data source of the “send survey” notification to be a generic inquiry rather than the SO screen. From a generic inquiry, you can send the email from a business event that can be triggered manually, on a schedule, or based off a field value change.
Emails sent from generic inquiries are very flexible. With generic inquires you can use any field in the system to create your email including the contact.email field connected through this attribute.
I don’t see email as one of the options for the schema field. Would it be coming from a different table?
+10
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