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Custom font in Report Designer doesn't show up in PDF


Hi everyone,

I have downloaded a custom font I want to use in my reports. It does show up in the font list in the Report Designer, and is visible in the preview there, but when I generate the same report in Acumatica and export the PDF the font is not there. The PDFFontEmbedded setting is on True. 

Would really appreciate the help with this issue!

Anna

Best answer by darylbowman

The root cause is because the custom font will not be installed on the Acumatica host server, where the report is being generated. This can be done, if you’re on-prem or in private cloud. I can’t speak to Acumatica’s policies.

Embedding the font would cause the font to appear correctly to anyone else viewing the PDF after it was generated from the server.

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Laura02
Captain II
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  • Captain II
  • March 5, 2024

Hello @AnnaAleksandrova ,

I found a previous post that may contain the answer:

https://community.acumatica.com/financials-7/report-designer-custom-fonts-5703

 

Laura


darylbowman
Captain II
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The root cause is because the custom font will not be installed on the Acumatica host server, where the report is being generated. This can be done, if you’re on-prem or in private cloud. I can’t speak to Acumatica’s policies.

Embedding the font would cause the font to appear correctly to anyone else viewing the PDF after it was generated from the server.


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