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Custom font in Report Designer doesn't show up in PDF

  • 5 March 2024
  • 2 replies
  • 48 views
A

Hi everyone,

I have downloaded a custom font I want to use in my reports. It does show up in the font list in the Report Designer, and is visible in the preview there, but when I generate the same report in Acumatica and export the PDF the font is not there. The PDFFontEmbedded setting is on True. 

Would really appreciate the help with this issue!

Anna

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Best answer by darylbowman 5 March 2024, 17:25

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Laura02
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Hello @AnnaAleksandrova ,

I found a previous post that may contain the answer:

 

Laura

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
darylbowman
Rank
Badge +11

The root cause is because the custom font will not be installed on the Acumatica host server, where the report is being generated. This can be done, if you’re on-prem or in private cloud. I can’t speak to Acumatica’s policies.

Embedding the font would cause the font to appear correctly to anyone else viewing the PDF after it was generated from the server.

Daryl ⚡Contract Acumatica Developer (MVP🏆) for hire ⏩ linkedin.com/in/darylbowman

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