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Business Event using schedule not working

  • October 18, 2024
  • 1 reply
  • 267 views

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Trying to get a business event to trigger once a week, however, the process doesn’t seem to be working. The Automation Schedule is running, but the business event itself is not. Any troubleshooting ideas?

The Business Event
The Report Hasn’t Run
The Automation Schedule
The Schedule Has Run

 

Best answer by lauraj46

Hi @kkraus ,

The post below contains a step-by-step guide on how to configure a scheduled report using a business event.  It’s a bit old, but I think it still accurate.  I would suggest reviewing this info to a verify that your setup is correct.  If you’re still having issues, please upload the XML for your business event and GI.

Hope this helps!

Laura

1 reply

lauraj46
Captain II
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  • Captain II
  • Answer
  • October 21, 2024

Hi @kkraus ,

The post below contains a step-by-step guide on how to configure a scheduled report using a business event.  It’s a bit old, but I think it still accurate.  I would suggest reviewing this info to a verify that your setup is correct.  If you’re still having issues, please upload the XML for your business event and GI.

Hope this helps!

Laura