Business event has 4 records change triggers using OR
Is there a way to tie a different email notification to each trigger?
or do I need 4 business events to identify in the email which filed changed?
Solved
Business event logic
Best answer by Naveen Boga
There is no built-in way to say:
"If Field A changed → send Email Template 1" "If Field B changed → send Email Template 2"
The Business Event itself doesn't pass "which condition fired" downstream to the notification template.
Recommended Approach is to create the 4 Separate Business Events.
+20
There is no built-in way to say:
"If Field A changed → send Email Template 1" "If Field B changed → send Email Template 2"
The Business Event itself doesn't pass "which condition fired" downstream to the notification template.
Recommended Approach is to create the 4 Separate Business Events.
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