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BC should show they are the user who did the work

  • Aug 24, 2023 3:10 PM UTC
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FrankieDC
Freshman II
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This is a manual order from BC, we want to map this from the Bigcommerce who made the order. Is this possible?

 

 

Best answer by Julia Lukina

Hello @Laura02, thank you for your question. Unfortunately according to current design this is not possible to change user name in Audit history - because all actions which are done by Acumatica will be lugged as Admin (because Admin is system account). If you want to be sure if something were done by Acumatica, but not by your system administrator - then it’s better avoid using Admin account by your users on daily basis (and keep password of Admin in in a safe place for emergency situations).

However if you will register an Idea on the portal (https://community.acumatica.com/ideas) and it will get a lot of votes - it can influence decision to implement this functionality.

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"... let your light shine... " Matthew 5:16

      3 replies

      Julia Lukina
      Community Manager
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      • Julia Lukina
      • Community Manager
      • Dec 22, 2023 10:13 PM UTC

      Hello @FrankieDC , you cannot map anything to Audit History, but you can map some fields from BC to Acumatica.

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        Laura03
        Captain II
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        • Laura03
        • Captain II
        • Dec 23, 2023 10:59 AM UTC

        Hello,

        I think Frankie is asking whether BigCommerce can use a different login user, like “BigCommerce” instead of “Admin”.  Records added by BigCommerce will then appear to be added by BigCommerce instead of appearing to be added by System Administrator.

        Is this possible?  How can Frankie change the Login User that is used by BigCommerce?

         

        Laura

         

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        ~ Laura Barber, WM Synergy
          Julia Lukina
          Community Manager
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          • Julia Lukina
          • Community Manager
          • Answer
          • Dec 25, 2023 1:16 PM UTC

          Hello @Laura02, thank you for your question. Unfortunately according to current design this is not possible to change user name in Audit history - because all actions which are done by Acumatica will be lugged as Admin (because Admin is system account). If you want to be sure if something were done by Acumatica, but not by your system administrator - then it’s better avoid using Admin account by your users on daily basis (and keep password of Admin in in a safe place for emergency situations).

          However if you will register an Idea on the portal (https://community.acumatica.com/ideas) and it will get a lot of votes - it can influence decision to implement this functionality.

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