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Payroll: Nullable object must have a value

  • September 24, 2025
  • 1 reply
  • 30 views

I am trying to release payroll and am receiving the below error. Any idea what could be causing this? When looking at the trace I thought it has something to do with PTO, but I removed PTO from the employees time and tried to release, and I am still receiving the error. 

 at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource) at PX.Objects.PR.PTOHelper.GetBankStartDate(PXGraph graph, Int32 bAccountID, PREmployeePTOBank employeePTOBank) at PX.Objects.PR.PRPayChecksAndAdjustments.CreatePTOBanks(PRPayment row) at PX.Objects.PR.PRPayChecksAndAdjustments.UpdateChildrenRecords(PRPayment row) at PX.Objects.PR.PRPayChecksAndAdjustments.InsertNewPayment(PRPayment payment) at PX.Objects.PR.PRPayBatchEntry.CreatePayments(PRBatch currentBatch) at PX.Objects.PR.PRPayBatchEntry.<>c__DisplayClass91_0.<release>b__0() at PX.Async.CancellationIgnorantExtensions.RunWithCancellationViaThreadAbort(Action method, CancellationToken cancellationToken) at PX.Async.CancellationIgnorantExtensions.<>c__DisplayClass1_0.<ToCancellationViaThreadAbort>b__0(CancellationToken cancellationToken) at PX.Async.Internal.PXLongOperationPars.PopAndRunDelegate(CancellationToken cancellationToken) at PX.Async.Internal.RuntimeLongOperationManager.PerformOperation(PXLongOperationPars p)

Best answer by Sonia Echols

Hi ​@khigh 

Please open a support request.

 

Sonia Echols

1 reply

Sonia Echols
Acumatica Moderator
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  • Acumatica Moderator
  • Answer
  • September 24, 2025

Hi ​@khigh 

Please open a support request.

 

Sonia Echols