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Answer

Erron on approval on mobile app

  • July 15, 2025
  • 3 replies
  • 36 views
R
Varsity I
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I am getting this error on trying to approve time cards though mobile app. It works if I try to approve from the desktop site.

Best answer by ron

Found out Acumatica changed the view definition in the base graph. so our customization was causing this issue. 

Ronak Gala

3 replies

hkabiri
Acumatica Moderator
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  • hkabiri
  • Acumatica Support Team
  • July 15, 2025

​@ron I can see you mentioned approving TimeCard causes this error but wanted to double check if other documents approvals works as expected when using mobile app and if that is the case do you have any customization on this screen and mobile framework? Maybe that customization causing the error.

SAM KABIRI | L2 Support Engineer | hkabiri@acumatica.com | www.acumatica.com
Chris Hackett
R
Varsity I
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  • ron
  • Author
  • Varsity I
  • July 15, 2025

Its not the approval screen per say its the time card screen, even if i try to open a timecard it gives me that error. The GI loads fine tho

Ronak Gala
R
Varsity I
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  • ron
  • Author
  • Varsity I
  • Answer
  • September 8, 2025

Found out Acumatica changed the view definition in the base graph. so our customization was causing this issue. 

Ronak Gala
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