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Want to Cancel or Delete Production Order with dead SO link

  • Aug 19, 2024 9:47 PM UTC
  • 5 replies
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Hello!

I’m working to clean-up old/abandoned production orders from years ago. I just came across one that is linked to a SO, but that SO is completed. I cannot seem to break the link to the SO, and therefore cannot cancel or delete the unnecessary RO. What should I do?

 

 

Best answer by PragatiMalviya64

@jbedwards Change the production order status to the Planned by using Plan Order Action and then try deleting? I am not sure, why Cancel Order action is not enabled for the production record with Released status. I will recommend creating a support ticket for it. 

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angierowley75
Acumatica Moderator
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  • Acumatica Moderator
  • Aug 19, 2024 10:22 PM UTC

Does the Production Order have any costs?  I would recommend you close it if not.

If so, maybe back out the transactions and then close?

 

Other than that you would need to have someone programmatically change the reference.

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@jbedwards Are you getting any error, when trying to delete or cancel?
System should allow you to cancel or delete the production order which is not in process or completed regardless of the Sales order’s competed status. 
System will ask for the confirmation to cancel or delete, if you say Yes, production order will be cancelled or deleted.  ?
With that, system will break the link between SO and Production order as well. 

 

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  • Author
  • Freshman II
  • Aug 20, 2024 3:56 PM UTC

@PragatiMalviya64 The system won’t give me the option to cancel or close. And deleting kicks the below error message.

 

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@jbedwards Change the production order status to the Planned by using Plan Order Action and then try deleting? I am not sure, why Cancel Order action is not enabled for the production record with Released status. I will recommend creating a support ticket for it. 

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  • Author
  • Freshman II
  • Aug 20, 2024 6:34 PM UTC

@PragatiMalviya64 Moving it to planned and then deleting it worked. Thanks!

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