We have a repair facility where we need to start with a repair quote (RQ) and move to an Repair Order (RO) once we receive authorization to proceed with repair from customer. I need to open a production order on the Quote as I need to post labor right away for the evaluation. When I start in quote, the mark for production box is grayed out.
We are currently on release 2024 R2.
Do I have a setting wrong? Is this even possible? Will the production move from quote to order properly? Anyone doing something similar that has come up with a way to do this or a work around?