Hello,
I have created a query that lists the components of received items. My goal is to use this management event to automatically create outputs of components when the parent item is received. However, the event is not triggering as expected.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/643e85fc-da98-40f9-ba09-bcbd7a15110b.png)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/7af8ed15-195c-4194-aeb0-f77edcb3f598.png)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/302e3b73-9e63-4152-8049-f39cc9da2b5e.png)
Hello,
I have created a query that lists the components of received items. My goal is to use this management event to automatically create outputs of components when the parent item is received. However, the event is not triggering as expected.
Here is a good post on troubleshooting Business Events
In my experience ensure for all the tables in the GI that the key fields of those tables are on the result grid
Here you go
Business process monitoring was introduced in Acumatica ERP 2018 R1. By using the Business Events (SM302050) form, users can configure the system to monitor company data and to perform an action or multiple actions in the system based on the record change or on the schedule. These actions might include sending an email notification or performing the instructions defined by an import scenario.
Configuring business events may be a challenge for even advanced Acumatica ERP administrators. In this article, you will find various tips, tricks, and resources related to the configuration of business events.
Business events use generic inquiries that define the data for the system to monitor. Most of the errors and other problems associated with business events can be solved if you follow the rules below when you are choosing or creating a generic inquiry to be used:
NoteID
data field for the entity that you plan to display when a user taps a notification on the mobile device.
If you have created a business event and notifications are not arriving, do not leave the business event active on the production site. It still may consume resources and affect the performance of the application for all users.
You may need to apply the following troubleshooting tips when business events are not working as expected:
The following known issues have been identified related to business events:
Location
table was used in a generic inquiry.
When you change the source generic inquiry in an inactive business event that uses an integration scenario as a subscriber, remember to update the import or export scenario accordingly. To remind you about this, the system generates the following warning: The screen ID in the data provider of the selected import scenarios differs from the screen ID in this business event.
To resolve the warning, do the following:
For more information on configuring subscribers, see Subscribers of Business Events in the Help.
For an example of report mailing triggered by a business event, see the How to configure Additional Remittance report mailing using business events article.
For more information on monitoring and managing events, see Monitoring and Managing Events in the Help.
For a short tutorial and explanation of business events in Acumatica, see Technical Tuesday: How to Use Business Events in Acumatica to Automate Processes in the Acumatica blog.
For a demo video that shows how to send notifications from Acumatica ERP to a mobile phone, see Mobile Notifications and Business Events on the Acumatica YouTube channel.
Best regards, Irina
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