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Answer

Configure Tab Not Active on Sales Order Screen

  • September 12, 2024
  • 4 replies
  • 71 views
J
Freshman II
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Entered a Sales Order with an item marked as Configurable but the Configure tab is not active.  What are we missing?

 

 

Best answer by Debbie Baldwin

@jddonnell55 - ok this is a dumb question - but did you save your Sales Order? The Configure button is not available until you save the sales order. 

robk20

4 replies

Debbie Baldwin
Acumatica Moderator
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  • Debbie Baldwin
  • Acumatica Product Manager
  • September 12, 2024

@jddonnell55 - can you show a screenshot of the Item Setup? (mfg tab) 

Debbie Baldwin
Chris Hackett
J
Freshman II
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  • jddonnell55
  • Author
  • Freshman II
  • September 12, 2024

If you know of training material that we could access quickly, please advise.  Thanks.

 

Debbie Baldwin
Acumatica Moderator
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  • Debbie Baldwin
  • Acumatica Product Manager
  • Answer
  • September 12, 2024

@jddonnell55 - ok this is a dumb question - but did you save your Sales Order? The Configure button is not available until you save the sales order. 

Debbie Baldwin
Chris Hackett
J
Freshman II
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  • jddonnell55
  • Author
  • Freshman II
  • September 13, 2024

That’s it!  Thank you.

Not dumb at all.  Totally new to this feature.

Chris Hackett
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