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Configure Tab Not Active on Sales Order Screen

  • September 12, 2024
  • 4 replies
  • 103 views
J
Freshman II
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Entered a Sales Order with an item marked as Configurable but the Configure tab is not active.  What are we missing?

 

 

Best answer by Debbie Baldwin

@jddonnell55 - ok this is a dumb question - but did you save your Sales Order? The Configure button is not available until you save the sales order. 

    4 replies

    Debbie Baldwin
    Community Manager
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    • Debbie Baldwin
    • Acumatica Product Manager
    • September 12, 2024

    @jddonnell55 - can you show a screenshot of the Item Setup? (mfg tab) 

    Debbie Baldwin
      J
      Freshman II
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      • jddonnell55
      • Author
      • Freshman II
      • September 12, 2024

      If you know of training material that we could access quickly, please advise.  Thanks.

       

      Debbie Baldwin
      Community Manager
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      • Debbie Baldwin
      • Acumatica Product Manager
      • Answer
      • September 12, 2024

      @jddonnell55 - ok this is a dumb question - but did you save your Sales Order? The Configure button is not available until you save the sales order. 

      Debbie Baldwin
        J
        Freshman II
        Forum|alt.badge.img
        • jddonnell55
        • Author
        • Freshman II
        • September 13, 2024

        That’s it!  Thank you.

        Not dumb at all.  Totally new to this feature.

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