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Configure Tab Not Active on Sales Order Screen

  • 13 September 2024
  • 4 replies
  • 41 views

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Entered a Sales Order with an item marked as Configurable but the Configure tab is not active.  What are we missing?

 

 

Best answer by Debbie Baldwin

@jddonnell55 - ok this is a dumb question - but did you save your Sales Order? The Configure button is not available until you save the sales order. 

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4 replies

Debbie Baldwin
Acumatica Moderator
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  • Acumatica Product Manager
  • 466 replies
  • September 12, 2024

@jddonnell55 - can you show a screenshot of the Item Setup? (mfg tab) 


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  • Author
  • Freshman II
  • 40 replies
  • September 12, 2024

If you know of training material that we could access quickly, please advise.  Thanks.

 


Debbie Baldwin
Acumatica Moderator
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  • Acumatica Product Manager
  • 466 replies
  • Answer
  • September 12, 2024

@jddonnell55 - ok this is a dumb question - but did you save your Sales Order? The Configure button is not available until you save the sales order. 


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  • Author
  • Freshman II
  • 40 replies
  • September 13, 2024

That’s it!  Thank you.

Not dumb at all.  Totally new to this feature.


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