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Configure Tab Not Active on Sales Order Screen

  • Sep 12, 2024 10:03 PM UTC
  • 4 replies
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Entered a Sales Order with an item marked as Configurable but the Configure tab is not active.  What are we missing?

 

 

Best answer by Debbie Baldwin

@jddonnell55 - ok this is a dumb question - but did you save your Sales Order? The Configure button is not available until you save the sales order. 

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4 replies

Debbie Baldwin
Community Manager
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  • Acumatica Product Manager
  • Sep 12, 2024 10:18 PM UTC

@jddonnell55 - can you show a screenshot of the Item Setup? (mfg tab) 

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  • Author
  • Freshman II
  • Sep 12, 2024 10:43 PM UTC

If you know of training material that we could access quickly, please advise.  Thanks.

 

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Debbie Baldwin
Community Manager
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  • Acumatica Product Manager
  • Answer
  • Sep 12, 2024 11:02 PM UTC

@jddonnell55 - ok this is a dumb question - but did you save your Sales Order? The Configure button is not available until you save the sales order. 

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  • Author
  • Freshman II
  • Sep 13, 2024 12:55 PM UTC

That’s it!  Thank you.

Not dumb at all.  Totally new to this feature.

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