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Workflow Engine Upgrade Causing Issues

  • 26 March 2024
  • 3 replies
  • 29 views

Userlevel 3
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Hi Guys,

 

We recently upgraded to 2023R2 and have been testing, I have a customisation project which modifies the SO workflow within Sales Orders.

 

I upgraded the workflows within the customisation project and published the project.

 

I then attempted to go into the Sales Order Form and received the below error:

Error: The entry form (ID: SO301000, title: Sales Orders) cannot be automated. Value cannot be null.

Parameter name: key

 

Just wondering if anyone else has experienced this?

I managed to solve it by reuploading a old version of the customisation project and not upgrading the workflows.

 

Does anyone know if there are any adverse effects that come from leaving the workflows not upgraded?

 

Thanks all,

Aleks

 

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Best answer by aiwan 28 March 2024, 15:20

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3 replies

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Did you restart the application from ‘Apply Updates’ after publishing? Workflow can be really picky about that.

Userlevel 3
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It was due to an update i did to the customisation to include a table which was now not in the DB, after removing it worked perfectly.

Userlevel 7
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Thank you for sharing your solution with the community @aiwan!

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