We noticed that when an item is removed from a Shopify order, the removed item is still being synced to the corresponding Sales Order in Acumatica with a quantity of 0, instead of being ignored.
Is there a way to prevent removed items from syncing to Acumatica? We also observed that this behavior occurs with the native connector.
Expected Behavior:
Items that have been removed from the Shopify order should not be synced to the Acumatica Sales Order.
Current Behavior:
Removed items are still synced to Acumatica as line items with a quantity of 0, even though they no longer exist in the Shopify order.
Question:
Is there a configuration, customization, or recommended approach to prevent removed items from being synchronized to Acumatica?
Thank you.