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Send Notification to sales person when a sales order has been Rejected

  • May 10, 2023
  • 2 replies
  • 159 views

Michael Ndungi
Varsity I
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Hello Everyone,
I’m using business events to notify a sales person of a corresponding sales order if the order has been rejected.

Kindly assist on how I should specify, so that the system should pick the email of the sales person who created the sales order or in Charge of the sales order i.e.  To:(sales person email)
see below;

All responses will be highly appreciated
Thank you everyone.

Best answer by Manikanta Dhulipudi

In addition @darylbowman 

We can sent an email update to the person who created a sales order 

 

Further, we can send an email to a salesperson to bring the email ID of the salesperson and update the data field in the template  

 

Adding a Business event attached to kick start the changes needed as per the requirement

2 replies

darylbowman
Captain II
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Using the selector icon, you can drill down into the sub-elements of that field. I would try ((SalesPerson.DefContactID.EMail))


Manikanta Dhulipudi
Captain II
Forum|alt.badge.img+15

In addition @darylbowman 

We can sent an email update to the person who created a sales order 

 

Further, we can send an email to a salesperson to bring the email ID of the salesperson and update the data field in the template  

 

Adding a Business event attached to kick start the changes needed as per the requirement