Mark Email as Unread option unavilable

  • 7 December 2023
  • 1 reply

Userlevel 3

Hi All,

Following enquiry forms are now replaced with generic inquiry forms in 2022 R1.

Incoming (CO409000)
• Draft (CO409010)
• Sent (CO409080)
• Outgoing (CO409020)
• Deleted (CO409090)
• Archived (CO409030)

In the previous versions an option was available to mark the selected emails as unread. Just checking is this option removed in 2022 R1 version or there is an alternate way to achieve this apart from Customization.



Best answer by MinushaWeerasuriya76 7 December 2023, 22:52

View original

1 reply

Userlevel 4

Hi @vibindas,

At this time, unfortunately there isn’t an alternate way to achieve this out of box. 


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