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Bank Feeds 22R2 and Later

  • 26 June 2023
  • 1 reply
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Previous to the Acumatica 22R2 version, Bank Feeds were installed as a customization and licensing only monitored the Production Tenant. I was able to support the client when production issues arose by using the Copy Tenant to refresh a “Sandbox/Support” Tenant. In 22R2 and later the bank feed was transitioned to a Feature and not a Customization Project but the new licensing structure is monitoring all Tenants in the Database for License Violations. If the Copy Tenant is utilized for ongoing support the license monitor sees a violation because the bank feed licenses count all tenants. As a result, the Production Tenant Bank Feed is halted until Acumatica Support Intervenes. Is there a new procedure on providing ongoing support using the Copy Tenant feature and not interrupt the Production Bank Feed because the license is monitored at Database Level across all tenants. This makes it difficult to support clients without interrupting production because of this license model.

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Best answer by AmaanFazeer11 18 July 2023, 17:12

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Hello @frankd97,

Please refer article addressing this issue

 

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