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Import By Scenario works, Business event scenario does NOT

  • May 13, 2025
  • 3 replies
  • 42 views

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I created a new screen and I am trying to setup an import scenario to update it. I first created a data provider, import scenario, and uploaded via import by scenario to test it. That works fine. I then made a gi off of that screen and added a business event “Trigger by action” and copied the import scenario into that business event. The import by scenario works like it should. The one on the business event does not. Does anyone know why this would be and how to fix it?

Best answer by justen0351

@mohammadnawaz51 it seems to have been an error with the local instance I was using. I have a new local instance now and it does work in there. Not sure why it was erroring out but I’m able to do what I need to now. Thank you for your assistance though. 

3 replies

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  • Captain II
  • January 23, 2026

@justen0351 

 

You need to make sure that all the key fields of all tables are in the record that fires off your business event.

Alternatively, set the import scenario on an automation schedules and only include records for the specific timeframe of the automation schedule.


mohammadnawaz51
Jr Varsity I
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@justen0351 Can you confirm if the Business event triggered with Import scenario subscriber? if it is triggered then we need to verify on mapping related to import scenario. if not triggered then there is an issue with your GI Related to joins and all Key fields (Yellow in color) not added etc.


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  • Author
  • Semi-Pro I
  • Answer
  • January 26, 2026

@mohammadnawaz51 it seems to have been an error with the local instance I was using. I have a new local instance now and it does work in there. Not sure why it was erroring out but I’m able to do what I need to now. Thank you for your assistance though.