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Import AR Invoice & Memo and get an Error "The Save Button is disabled"

  • December 9, 2025
  • 1 reply
  • 22 views

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Hi, i want to import the AR Invoice and Memo using Import Scenario, but when i try import there is an error “The Save Button is disabled”  i already looked up my mapping but i still don’t get it. Please take  a look of my mapping bellow and XML:

Please help me to solve about this, i really appreciate, thank you 😊

 

 

Best answer by nickcerri32

@dinda56 - Just looking at your first screenshot, it doesn’t look like you have a reference number.  The AR document needs that (along with the Type field) to be able to save the document.  Otherwise, it would be like trying to save a document with the <New> placeholder.  Update your data to include a reference number.  You can even put in something like =’New’ and the system will automatically generate a new ref number if your numbering sequence/segmented key are configured for autonumbering.

 

1 reply

nickcerri32
Jr Varsity III
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  • Jr Varsity III
  • Answer
  • December 9, 2025

@dinda56 - Just looking at your first screenshot, it doesn’t look like you have a reference number.  The AR document needs that (along with the Type field) to be able to save the document.  Otherwise, it would be like trying to save a document with the <New> placeholder.  Update your data to include a reference number.  You can even put in something like =’New’ and the system will automatically generate a new ref number if your numbering sequence/segmented key are configured for autonumbering.