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This field will not be displayed for the current user because the user has insufficient access rights or the required feature is disabled.

  • September 4, 2025
  • 8 replies
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Freshman I
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Hi all I am having an issue with visibility of “customer status” in the customer GI under receivables. see the screenshot below. 

I get the following error which does not make sense because I am an ADMIN user role in the system.

 

 

This field will not be displayed for the current user because the user has insufficient access rights or the required feature is disabled.

Best answer by DasunPerera91

Hi ​@fkrug were you able to find a solution? Thank you!

Hi ​@Chris Hackett, I did not find a solution 

Hi ​@fkrug,

This is a known issue that is fixed in 24R2.

However, it is supposed to be cosmetic and should not have a functional impact.

Hope this helps!

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8 replies

jhouser
Captain II
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  • jhouser
  • Captain II
  • September 4, 2025

Hi ​@fkrug When you view the inquiry, do you see the field? If yes, I would ignore the message. I think every time I've seen this it is a false alarm. 

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    Freshman I
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    • fkrug
    • Author
    • Freshman I
    • September 4, 2025

    ​@jhouser  I have no visibility of customer status. Which is my main issue

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    jhouser
    Captain II
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    • jhouser
    • Captain II
    • September 4, 2025

    Have you checked access rights to see if the field is Revoked for admin user? It's not by default, someone would had to change it. If not, I am not sure. May need to submit a case with Acumatica support.

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      Freshman I
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      • fkrug
      • Author
      • Freshman I
      • September 4, 2025

      ​@jhouser I have and I have access to everything

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      jhouser
      Captain II
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      • jhouser
      • Captain II
      • September 4, 2025

      You could also try another user if you haven’t already. I would have to access the environment to troubleshoot further, but you can submit a support case. 

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      Contract for hire: https://www.linkedin.com/in/jesse-houser-052817b6/
        Chris Hackett
        Community Manager
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        • Chris Hackett
        • Acumatica Community Manager
        • September 30, 2025

        Hi ​@fkrug were you able to find a solution? Thank you!

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        Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
        Freshman I
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        • fkrug
        • Author
        • Freshman I
        • October 1, 2025

        Hi ​@fkrug were you able to find a solution? Thank you!

        Hi ​@Chris Hackett, I did not find a solution 

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          DasunPerera91
          Acumatica Employee
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          • DasunPerera91
          • Acumatica Employee
          • Answer
          • October 24, 2025

          Hi ​@fkrug were you able to find a solution? Thank you!

          Hi ​@Chris Hackett, I did not find a solution 

          Hi ​@fkrug,

          This is a known issue that is fixed in 24R2.

          However, it is supposed to be cosmetic and should not have a functional impact.

          Hope this helps!

          Translate
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