Refresh Currency Rates Automation schedule stops working and only updates previous day

Hi @lauracastagna  I don’t see any issues withe auto schedule configuration.

Have you checked the History ?

yes, thats how I know about the issue.  it updates the currency for the prior date only.  I ran it today and it updated the 6th

@lauracastagna Can you please confirm that TimeZone is GMT +10 is the right timezone, you wanted run the auto schedule?

@Naveen B ,

yes, just checked.

You have just given me a thought.  The website is “https://openexchangerates.org/’.  How can i check what TimeZone is uses?   maybe i need to change is as Australia is a day ahead of most countries?

@lauracastagna  In acumatica, we can configure the Timezone in two level.

• Instance/Site level → We can configure this at Site Preferences screen
• User level  → User Profile screen.

Please check the TimeZone at your User Profile screen, and configure the same the Schedule screen.

@Naveen B ,

thanks.  My profile was blank so i have updated.  I will check tomorrow

Sure @lauracastagna 

Hi @Naveen B ,

the Advanced site is still only updating to the day prior?

Hi @lauracastagna  Can you please also confirm that have you added any Conditions OR Filter Values?

Hi @Naveen B ,

I have not added any Conditions.  i have the following Filter Values:

Hi @lauracastagna 

What version and build is your instance on ?

Regards,

Hi,

Build 2021.111.201.4640 [21.111.0019] 

Hi @vkumar ,

have you tested this yet?  its still only updating the day before for me

Hi @lauracastagna 

I was trying to find any known issue. Could not find one. I suggest you contact support and work with them to investigate this further.

Regards,

Hi @lauracastagna   Did you find the solution for this?

Hope you have raised a support case, if you get the response from support team. Please share the root cause details here.

Hi @Naveen B ,

no solution so have raised a Support case.  thanks Naveen.

@lauracastagna  Did you get a response from the Acumatica support team on this?

If yes, can you please share the solution here, I may help us in future?

In Brisbane Australia I just did a force rate refresh at 1:50 pm and was able to get rates effective today’s date. I know that running rates in the morning, we usually only get yesterday’s rates but definitely in the afternoon as it is now you can get today’s rates.