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Hi All, @Naveen B

 

I have set up an  Automation Schedule for “Refresh Currency Rates”.  I will only update the previous day rather than the date that it runs.  Also the schedule just stops running ever few days.  

Is this a known issue?  Any response appreciated.

My settings for the Schedule is as follows:-

 

Hi @lauracastagna  I don’t see any issues withe auto schedule configuration.

Have you checked the History ?

 


yes, thats how I know about the issue.  it updates the currency for the prior date only.  I ran it today and it updated the 6th


@lauracastagna Can you please confirm that TimeZone is GMT +10 is the right timezone, you wanted run the auto schedule?


@Naveen B ,

yes, just checked.

You have just given me a thought.  The website is “https://openexchangerates.org/’.  How can i check what TimeZone is uses?   maybe i need to change is as Australia is a day ahead of most countries?


@lauracastagna  In acumatica, we can configure the Timezone in two level.

  • Instance/Site level → We can configure this at Site Preferences screen
  • User level  → User Profile screen.

Please check the TimeZone at your User Profile screen, and configure the same the Schedule screen.

 

 

 


@Naveen B ,

 

thanks.  My profile was blank so i have updated.  I will check tomorrow


Sure @lauracastagna 


Hi @Naveen B ,

 

the Advanced site is still only updating to the day prior?


Hi @lauracastagna  Can you please also confirm that have you added any Conditions OR Filter Values?

 


Hi @Naveen B ,

I have not added any Conditions.  i have the following Filter Values:

 


Hi @lauracastagna 

What version and build is your instance on ?

Regards,

 


Hi,

Build 2021.111.201.4640 [21.111.0019] 

 


Hi @vkumar ,

 

have you tested this yet?  its still only updating the day before for me


Hi @lauracastagna 

I was trying to find any known issue. Could not find one. I suggest you contact support and work with them to investigate this further.

Regards,


Hi @lauracastagna   Did you find the solution for this?

Hope you have raised a support case, if you get the response from support team. Please share the root cause details here.


Hi @Naveen B ,

 

no solution so have raised a Support case.  thanks Naveen.


@lauracastagna  Did you get a response from the Acumatica support team on this?

If yes, can you please share the solution here, I may help us in future?


Hi @Naveen B ,

 

the reason is that due to Australia being ahead in time the Currency Rates will not come through until 11am the following day.

 

Cheers,

Laura


In Brisbane Australia I just did a force rate refresh at 1:50 pm and was able to get rates effective today’s date. I know that running rates in the morning, we usually only get yesterday’s rates but definitely in the afternoon as it is now you can get today’s rates. 


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