I created a GL account "999991" in the Parent tenant and attempted to map it to the Consolidation tenant. However, I was unable to locate the corresponding GL account in the Consolidation tenant for mapping purposes.
Upon further investigation, I discovered that the Account ID (highlighted in yellow) value differs between the two tenants. Could this discrepancy be the cause of the mapping issue? If so, how can we synchronize the Account ID values to enable mapping between the tenants?
Best answer by Laura02View original