+6I have a user uploading an Excel file into the journal transaction screen. If a subaccount in the file is inactive in Acumatica, it automatically changes to the subaccount of previous line. No warning or anything.
I tried recreating in my local test environment, and instead I get an error that subaccount is inactive. I don’t see any relevant differences in the settings. Anyone seen this or have an idea how to solve?
Unfortunately upgrade was delayed so I can’t submit case with Acumatica.
Best answer by Laura03
Hello
Does the site have customzations? If so, do you see the same behavior with customizations temporarily un-published?
Is your test environment the same version as the site with import issues?
Laura
+15Hi
Is it updating the default sub account?
+6
+17Hi
Can you show the error message and the screen you are trying to upload to?
+6
Excel file uploaded to make a journal entry has two lines, on with subaccount 100, second with subaccount 200. Sub 200 is inactive in Acumatica. When uploaded, second subaccount changes to 100. No error message or warning.
In my test environment an upload with inactive subaccount errors in that field, as I would expect it to. But not in production environment as described above.
+19Hello
Does the site have customzations? If so, do you see the same behavior with customizations temporarily un-published?
Is your test environment the same version as the site with import issues?
Laura
Hi
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