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Question

Issues Preparing Translation

  • July 18, 2024
  • 1 reply
  • 95 views

Hi!  We have 3 different translation IDs set up so we can translate our foreign entities (GBP, HKD, and CNY) into our main reporting currency (USD).  We occasionally run into an error when preparing the translations that is intermittent.  Anyone have any thoughts on what’s causing this, especially with it being inconsistent in occurrence?

 

I have confirmed that we have translation loss and gain accounts and subaccounts set for USD within Currency Management > Currencies.

One of my employees had this error yesterday when trying to translate our GBP branch into USD, but was able to do the translation this morning.  We’re both now receiving this error when trying to translate our HKD branch into USD.  This doesn’t happen every month when we do this and usually goes away the next day, so it’s not critical since it appears to resolve itself; it’s more of an annoyance than anything else.  Thanks in advance for your thoughts!

1 reply

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  • Acumatica Moderator
  • June 12, 2026

This may be related to a Known Issue in 22R2, resolved in 23R2 (AC-293481).  If these versions are applicable to your version, please open a Support Case so proper investigation can be performed.