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issue with velixo and multiple tenants

  • November 18, 2025
  • 2 replies
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I’m having a issue where we have multiple tenant and can access one on velixo but when trying to connect another tenant it is erroring?

Best answer by LeanneM

Have you got a user setup in the other tenant that is the same login/password?  Have you got permissions on the other tenant?  You need to be more specific as to what the error is but likely related to your user in the other tenant

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LeanneM
Semi-Pro III
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  • Semi-Pro III
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  • November 18, 2025

Have you got a user setup in the other tenant that is the same login/password?  Have you got permissions on the other tenant?  You need to be more specific as to what the error is but likely related to your user in the other tenant

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mohammadnawaz51
Varsity I
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​@salvarado23 What error you are getting?

https://help.velixo.com/doc/main/acumatica/understanding-acumatica-tenants-companies-and-bran

 

Regards,

Nawaz, Mohammed 

https://www.globalpayex.com

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