In our test environment, we’ve created a Non-Stock ‘Freight Estimate’ item to add to Sales Orders so we can authorize a credit card payment before the shipment. The ‘Require Shipment’ box is unchecked and the settings for our Sales Order Preferences, Order Type, Shipping Rule, and Non-Stock Item are identical, but in our Live environment it is left off the Shipment (visually), but is pulled onto the Invoice and shows the Shipment # on the line. This does NOT happen in testing which is the desired behavior.
We have ‘Add zero lines for Items not in Stock’ checked and we give the ‘Freight Estimate’ a quantity of 0.
Does anyone have any info on why a non-stock item that doesn’t ‘Require Shipment’ is being attached on the back end to the shipment..and messing up our invoices?
This issues has been driving me and our Partner nuts. Nobody seems to be able to figure it out, so I’m really hoping someone here can help us out. I can post a ton of more info if needed. Thanks a ton for any help!
Best answer by mvolshteynView original