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Error Message when i run the generic inquiry

  • June 27, 2021
  • 9 replies
  • 316 views

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Hi 

Not sure if anyone know that what problem to caused below error message when i run a new created generic inquiry?

 

 

Best answer by Naveen Boga

Hi @erin 

Resolved duplicate records issue. Please import and verify this generic inquiry.

 

9 replies

Naveen Boga
Captain II
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  • Captain II
  • June 27, 2021

This is an issue with GI creation, we need to check the GI configuration to find out the issue.

 

Can you please share this GI, so I can take a look and help you if possible.


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  • Author
  • Jr Varsity II
  • June 28, 2021

Hi Naveen B 

 

Please see below

 


Naveen Boga
Captain II
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  • Captain II
  • June 28, 2021

Hi @erin From the above the screenshots, I see below condition is wrong.. hence you are getting that conversion issue.

It Should be:

ARInvoice.Customer Equals to Customer.BAccountID

 

 


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  • Author
  • Jr Varsity II
  • June 28, 2021

Hi Naveen,

Great ! Yes, i manage to run the report .However i noticed that the details is keep repeating under same reference number. not sure which part that i set wrongly

 

 

 


Naveen Boga
Captain II
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  • Captain II
  • June 28, 2021

Hi @erin Great :) To check this duplicate records, we need to review the JOINs.. can you please export and share the generic inquiry. I will take a look and help you if I can.

 

 


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  • Author
  • Jr Varsity II
  • June 29, 2021

Hi Naveen

 

Not sure if below is you are referring to?

 


Naveen Boga
Captain II
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  • Captain II
  • June 29, 2021

No @erin NOT this one.

I requested for Generic Inquiry xml format file. Please find the screenshot below for reference.


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  • Author
  • Jr Varsity II
  • June 29, 2021

HI  Naveen

 

F Y I 


Naveen Boga
Captain II
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  • Captain II
  • Answer
  • June 29, 2021

Hi @erin 

Resolved duplicate records issue. Please import and verify this generic inquiry.