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Deleting Credit Card

  • September 3, 2024
  • 1 reply
  • 114 views

ngerst
Freshman II
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I am trying to clean up our customer credit cards that are on file that we have used years ago but are no longer active or they are expired. When I try to delete the Payment Method off the customer I get an error - 
Customer Payment Method (Customer #) cannot be deleted because it is referenced in the following record: AR Payment 

 

I was hoping someone could provide me with an answer to this - will Acumatica not allow you to delete a payment method that is on an AR Payment even though that payment has been completed and closed out? 

Best answer by MuthumaliDhanushika27

Hello @ngerst ,

 

Please refer this one.

Acumatica

Thank you.

1 reply

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Hello @ngerst ,

 

Please refer this one.

Acumatica

Thank you.