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Bank Feed Pulled part of 1 day, now errors out.

  • May 10, 2025
  • 2 replies
  • 58 views

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Client recently added Bank Feeds (Acumatica 24R1) and set up a feed via Plaid to their operating account. The feed pulled part of 1 day’s transactions from the middle of the prior month (both in test mode and live), then received an error:

 

The bank feed service (path: 0/plaid/transactions/get) returned the following server error: the requested product is not yet ready. please provide a webhook or try the request again later.

 

Client then deleted the feed and connected with the same error after trying to pull from the following month. Attempts to retrieve additional transactions gets the same error.

I have confirmed via the bank statement that there are many transactions over the last month and a half. Where are they?

Best answer by tonym68

Were you able to find a solution? 

Negative. Plaid said there was an issue with connection with their bank and no roadmap to correct, so the client cancelled the feed subscription on their license. Very unfortunate as they were excited about the functionality and it demoed well.

2 replies

  • Freshman II
  • October 2, 2025

Were you able to find a solution? 


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  • Author
  • Jr Varsity III
  • Answer
  • October 6, 2025

Were you able to find a solution? 

Negative. Plaid said there was an issue with connection with their bank and no roadmap to correct, so the client cancelled the feed subscription on their license. Very unfortunate as they were excited about the functionality and it demoed well.