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has anyone been able to use the decision wait time on approval maps?

What happens when the decision wait time expires what happens to the pending transaction?

I set my wait time for 10 minutes and nothing happened, I was still able to approve it after the ten minutes.

Do i need to set something else up?

Hi @salvarado23 

There is no real clarification on the decision wait time. It does not clarify what the system does if you do not meet the time frame.  The help only states: 

 

Decision Wait Time

The time period within which the assigned approver should approve or reject the record. A zero wait time would mean that the record may await approval for an indefinite period of time.


@Kandy Beatty Yes, I read that to, and when I put in a wait time nothing seems to happen, I'm curious to see if someone has this working on their end.


@Kandy Beatty Yes, I read that to, and when I put in a wait time nothing seems to happen, I'm curious to see if someone has this working on their end.

I would ask Acumatica or have your partner ask. 


Hello,

I have successfully used decision wait time, though I have never used a time as short as 10 minutes. 🤔

I typically set the field to 2 days. When two days passes, the approval is “late” and it turns to red text on the approvals screen. Today’s date and decision wait time can be used to send out a reminder notification to the Approver, to let them know they are late on approving a document.

Laura


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