How do you create a refund from a credit memo without having an open item show up when I do a Bank Deposit. AP will be issuing a check. I already Extended the customer to an vendor.
From the credit memo it took me to payment and applications with a type of refund. It was to go through the clearing account.
+2@nshort Since AP is cutting the check, skip the AR refund and close the credit memo against a debit memo instead.
First, void the refund you already released on Payments and Applications, then release the voided refund. That reopens the credit memo. If Void Using Clearing Account is unchecked on that payment method (CA204000), the refund and its void both drop off the Bank Deposits list.
Next, enter a debit memo for the customer with the line coded to a plain GL clearing account, not one tied to a cash account. Release it. Then open the credit memo, click Apply, add the debit memo, and release. In AP, enter a bill for the vendor record you extended, code the line to that same account, and pay it by check. If a tax category defaults onto either line, clear it. The clearing account nets to zero and the check is your only cash entry.
This thread uses the same approach, and the accepted answer confirms it: https://community.acumatica.com/financials-7/create-refund-check-for-ar-customer-25084
The refund showed up on Bank Deposits because of its cash account. When a refund's cash account has Clearing Account checked, the refund gets flagged Batch Deposit. It then sits on the Add Payment list for the bank account that clearing account is linked to until it's deposited.
+4Hi
You can also take a look at the approach described in this topic — it's pretty close to what
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