What happened to "SELECT ON MAP” functionality? We just upgraded from 2023 R2 to 2024 R1 and the “SELECT ON MAP” button has disappered. We now have only “VIEW ON MAP”, which does not verify addresses as "SELECT ON MAP” did.
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What happened to "SELECT ON MAP” functionality?
Best answer by jsudak
Thank you. I was advised by Acumatica Support that the SELECT ON MAP is part of the CRM Module which we do not have in our license.
+2
Do you mean the button on the mobile app, on the Appointments screen “View on Map”? Can you share more details about this? I don’t recall a “Select on Map” button. What did the “Select on Map” do that “View on Map” doesn’t?
“View on Map” has been in the appointment screen of the mobile app since 2021R1 at least.
Valentina
1 person likes this
We only saw this on the Web portal, not the mobile app. “Select on Map” allowed the Tech to verify and select the address. “View on Map” doesn’t.
The “SELECT ON MAP” button was visible in our previous version 2023 R2.
Below is the screenshot of the screen FS300100 where “SELECT ON MAP” used to appear. Now all we get is “VIEW ON MAP”.
+2
I think I know what you mean. So that button is the “Address Lookup”, and it’s not gone, this button depends on the feature switch “Address Lookup Integration”. So you probably need to check if this is enabled on the Enable/Disable Features screen (if this feature is disabled, you will see the View on Map button instead).
Also, make sure that there is a map service provider properly set up on the Address Providers screen.
I hope that helps!
Valentina
1 person likes this
Thank you. I was advised by Acumatica Support that the SELECT ON MAP is part of the CRM Module which we do not have in our license.
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