Service orders problem field not required

  • 30 March 2023
  • 3 replies

Userlevel 6
Badge +3

Is there anybody out there that knows if this Problem field can be made NOT required:




Best answer by Kandy Beatty 30 March 2023, 22:52

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3 replies

Userlevel 7
Badge +16

HI @estebanperalta54 

Out of the box, it is not required:

Is this screen customized?

You can assign Problem codes to Service Orders but it does not lock it:

You can select only problems that have been associated with the selected service order type of the service order 


Userlevel 6
Badge +3

@kandybeatty49 Thanks! looks like mine is customized.

Userlevel 7
Badge +16

@kandybeatty49Thanks! looks like mine is customized.

Thanks for the update!


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