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Service orders problem field not required


estebanperalta54
Captain II
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Is there anybody out there that knows if this Problem field can be made NOT required:

 

 

Best answer by Kandy Beatty

HI @estebanperalta54 

Out of the box, it is not required:

Is this screen customized?

You can assign Problem codes to Service Orders but it does not lock it:

You can select only problems that have been associated with the selected service order type of the service order 

 

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Kandy Beatty
Captain II
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  • Captain II
  • 2209 replies
  • Answer
  • March 30, 2023

HI @estebanperalta54 

Out of the box, it is not required:

Is this screen customized?

You can assign Problem codes to Service Orders but it does not lock it:

You can select only problems that have been associated with the selected service order type of the service order 

 


estebanperalta54
Captain II
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@kandybeatty49 Thanks! looks like mine is customized.


Kandy Beatty
Captain II
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estebanperalta54 wrote:

@kandybeatty49Thanks! looks like mine is customized.

Thanks for the update!


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