We have been using service contracts in ACU since 2020. Since our new update we are no longer able to adjust the ‘Last Generated’ date on the schedules which used to allow us to regenerate after making any necessary changes to the line items.
Is there another way to accomplish regenerating?
Thanks in advance!!
Best answer by vdiaz
Hi!
In which version of Acumatica were you able to edit the Last Generated date? If you were able to edit this field, it was a bug.
Once a generation has been done from a service contract schedule, it cannot be reverted. If there is a mistake on the appointments or service orders generated, the changes should be made on the appointments or service orders. It’s possible to make mass edit if a GI is modified to allow mass updates.
If changes are made in the schedule, these changes will affect the next docuement generation.
What kind of edits were often made on the service contracts? To help us understand the business nedd and maybe we can improve how it works.
+2Hi!
In which version of Acumatica were you able to edit the Last Generated date? If you were able to edit this field, it was a bug.
Once a generation has been done from a service contract schedule, it cannot be reverted. If there is a mistake on the appointments or service orders generated, the changes should be made on the appointments or service orders. It’s possible to make mass edit if a GI is modified to allow mass updates.
If changes are made in the schedule, these changes will affect the next docuement generation.
What kind of edits were often made on the service contracts? To help us understand the business nedd and maybe we can improve how it works.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
