I am using the external tax provider and this is causing me to not be able to unclose appointments without disabling the external tax provider. How would I fix the taxes so they are up to date so it no longer causes this error?
Answer
In appointments it shows tax is not up-to-date and that is preventing me from unclosing the appointment.
Best answer by Kandy Beatty
HI
Try to clear the Tax Zone on the customer record, then recalculate the external taxes on the appointment.
+17HI
Try to clear the Tax Zone on the customer record, then recalculate the external taxes on the appointment.
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