Hi,
Has anyone encounter issue where you imported the Appointments with line detail successfully, but the service order that created automatically from the imported appointments has missing line detail? When I created the appointment manually, the service order that created automatically has no issue with line detail, only when using import scenario that this issue happen. Thank you.
Regards,
Chern
Best answer by yehchernchan93
Did you figure this out? Can you share how you created the import scenarios? I tested in the past, and I had to create the appointments first with one import sceanrio and then insert the details with another one.
I requested engineer to check this and they fixed some customization code. The problem doesn’t exist anymore after the code is fixed.
+2Did you figure this out? Can you share how you created the import scenarios? I tested in the past, and I had to create the appointments first with one import sceanrio and then insert the details with another one.
Did you figure this out? Can you share how you created the import scenarios? I tested in the past, and I had to create the appointments first with one import sceanrio and then insert the details with another one.
I requested engineer to check this and they fixed some customization code. The problem doesn’t exist anymore after the code is fixed.
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