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Field Service Billing Error: "The quantity in the posted document does not match the quantity in the source document"

  • June 8, 2026
  • 2 replies
  • 21 views
J
Varsity I
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Has anyone experienced this issue with Field Service billing? Could stale posting records, posting batches, or a known Field Service bug cause this error?

Any suggestions on additional tables, posting records, or diagnostics to review would be appreciated.

Best answer by jvarughese23

​@andrestamour43  Got it. It was a code-level issue that was fixed by Acumatica Support by running a script.

    2 replies

    A
    Acumatica Employee
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    Hi ​@jvarughese23, 

    I would recommend reaching out to Acumatica Support to help investigate this further. 

    Sincerely, 

    Andre St. Amour

    Andre St. Amour
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      • jvarughese23
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      • Answer
      • June 12, 2026

      ​@andrestamour43  Got it. It was a code-level issue that was fixed by Acumatica Support by running a script.

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