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Dropshipments and service orders

  • December 15, 2025
  • 1 reply
  • 24 views

estebanperalta54
Captain II
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Hi! Is there a way to do dropshipments for service orders? We’re looking for functionality similar to sales orders where a line can be marked for PO and dropshipped.

Best answer by vdiaz

Hi ​@estebanperalta54 !

In Service Management, Service Orders don’t support drop-ship type purchase orders. You can create standard Purchase Orders, but drop-ship POs aren’t supported from Service Orders.

As a workaround, you could create a sales order first (which hadles drop-ship POs), handle the purchases using the sales order, then create a service order only for the services that will be provided (exclusing the items that would be purchased).

I hope that helps. 

1 reply

vdiaz
Acumatica Moderator
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  • Acumatica Moderator
  • Answer
  • December 19, 2025

Hi ​@estebanperalta54 !

In Service Management, Service Orders don’t support drop-ship type purchase orders. You can create standard Purchase Orders, but drop-ship POs aren’t supported from Service Orders.

As a workaround, you could create a sales order first (which hadles drop-ship POs), handle the purchases using the sales order, then create a service order only for the services that will be provided (exclusing the items that would be purchased).

I hope that helps.