I have a customer who would like to delete their service contracts in Acumatica. Is there a way to do this?
Solved
Deleting Service Contracts in Acumatica
Best answer by KushaniPerera88
Hi
We can only delete service contract if it in the drafts status as below
If the contract is activates the delete option is unavailable. Please refer article - https://help.acumatica.com/(W(3))/Help?ScreenId=ShowWiki&pageid=7487175b-d73d-4e73- a245-7348adeeeabf for more information
+5Hi
We can only delete service contract if it in the drafts status as below
If the contract is activates the delete option is unavailable. Please refer article - https://help.acumatica.com/(W(3))/Help?ScreenId=ShowWiki&pageid=7487175b-d73d-4e73- a245-7348adeeeabf for more information
+8
The standard way to "remove" an unwanted contract is to cancel it (if it's Active or Suspended). Go to the contract, select Actions > Cancel Contract, and specify a cancellation date. This stops future scheduling/billing, deletes any pending generated documents from that date onward, and marks it as Canceled. Once canceled, it stays in the system for historical/audit purposes but won't generate anything new.
You can cancel the service contract if it has the Active or Suspended status. When you cancel the service contract, the system deletes any documents that were generated for the dates that are the same as or later than the cancellation date.
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